Privacy Policy
Last Updated: March 28, 2025
1. Introduction
ProductIQ ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our product research service. Please read this policy carefully to understand our practices regarding your information.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide to us when you register, use our services, or communicate with us, including:
- Contact information (name, email address)
- Account credentials
- User preferences and settings
- Product search queries and conversations
2.2 Usage Information
We automatically collect certain information when you use our service, including:
- Device information (browser type, IP address, device type)
- Usage patterns and interactions
- Product preferences and search history
- Performance and error data
3. How We Use Your Information
We use your information for various purposes, including to:
- Provide and maintain our service
- Improve and personalize your experience
- Process transactions and manage your account
- Respond to your inquiries and provide customer support
- Send you updates, notifications, and relevant information
- Monitor and analyze usage patterns and trends
- Protect against unauthorized access and legal liability
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize your information when it is no longer needed for these purposes.
5. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
Depending on your location, you may have certain rights regarding your personal information, including the right to:
- Access, correct, or delete your personal information
- Object to or restrict certain processing activities
- Data portability
- Withdraw consent at any time
To exercise these rights, please contact us at [email protected].
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Email: [email protected]